Privacy Policy.
01. Information Collection
To provide a bespoke hospitality experience, Astra Resort & Caffe Kasauli collects personal data including your name, email address, contact number, and arrival details through our digital inquiry forms.
Upon check-in, as per Indian Government regulations, we are required to collect and store copies of your valid identity proof (Aadhar Card, Passport, or Voter ID).
02. Use of Information
Your data is utilized strictly for reservation processing, sending secure payment links, and optimizing your guest experience. We maintain a zero-tolerance policy towards the sale or unauthorized sharing of guest data with third-party marketers.
03. Secure Transactions
All financial transactions are facilitated through encrypted, third-party payment gateways. Astra Resort does not store credit card numbers or bank login credentials on its internal servers.
04. Surveillance Notice
For the safety of our guests, common areas are monitored via CCTV surveillance. This footage is stored securely and only accessed for security concerns or legal requirements.
05. Cookie Policy
Astra Resort values your digital privacy. Our public website does not use tracking cookies or third-party analytics scripts for visitors. We only utilize essential session cookies for administrative authentication and secure login areas to ensure the integrity of our management systems.
Privacy Inquiries
If you wish to request the deletion of your personal data or have questions regarding our privacy practices, please contact us:
info@astraresort.com